Privacy Policy

This Privacy Policy explains how Pixal3D and pixal3d.cc may collect, use, and protect information when you use the website, image-to-3D model generation workflow, and related dashboard features.

Last updated: April 1, 2026Contact: help@pixal3d.cc

Who operates this site

Pixal3D is operated through pixal3d.cc by an independent developer based in China as an image-to-3D model generation site.

If you have questions about this Privacy Policy, contact help@pixal3d.cc.

Information we may collect

Information you provide when contacting us by email.
Source image URLs, selected resolution, and task-related dashboard inputs.
Files you upload for supported image-to-3D generation features.
Generated GLB URLs, task IDs, checkout records, and credit usage information.
Basic technical information such as browser, device, and request logs.

How we may use information

To operate and improve Pixal3D, pixal3d.cc pages, and the dashboard workflow.
To respond to support requests and policy-related inquiries.
To troubleshoot technical issues and maintain service reliability.
To protect the website against abuse, misuse, or unauthorized activity.

Third-party services

Pixal3D may rely on third-party infrastructure, storage, analytics, hosting, payment, or AI 3D generation providers to operate the website and dashboard workflow.

Information processed through those providers may be subject to their own terms and privacy practices.

Data retention

Information may be retained for as long as reasonably necessary to operate the website, provide support, maintain records, comply with legal obligations, or protect the service.

Retention periods may vary depending on the type of data and the related operational need.

International processing

Pixal3D is operated by a developer based in China, and the website may use service providers located in other jurisdictions.

By using the site, you understand that information may be processed and stored across different countries depending on the services used to operate the platform.

Your questions and requests

If you want to ask about your information, request corrections, or contact us about privacy concerns, email help@pixal3d.cc.

This Privacy Policy is a general website policy and should be reviewed and updated as the product, data flows, and legal needs evolve.